This policy explains how SERVIPAU, S.L. processes the personal data of users of this website, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).

1. Data controller

  • Identity: SERVIPAU, S.L. (trade name INTERNACIONAL EXPRESS) – Tax ID B03503661
  • Address: P.I. Salinetas – C/ Carrasqueta, 13, 03610 Petrer (Alicante), España
  • Telephone: +34 965 371 962
  • Email: info@servipau.com

2. What data we process and where it comes from

This is an informational website: it contains no forms, requires no registration and uses no cookies. We only process personal data in two cases:

  • When you contact us by telephone or email: the identification and contact details you provide and the content of your enquiry.
  • Technical server records (logs): IP address, date and time of access and technical browser data, generated automatically for security and maintenance purposes.

3. Purposes and legal basis

  • Handling your enquiries and quotation requests: pre-contractual measures taken at your request and/or legitimate interest in replying (Art. 6(1)(b) and 6(1)(f) GDPR).
  • Ensuring the security and proper operation of the website: legitimate interest (Art. 6(1)(f) GDPR).

4. Data retention

Contact details are kept for as long as necessary to handle your enquiry and, where applicable, for the legal periods applicable to any resulting business relationship. Technical logs are kept for short periods, unless they must be preserved due to security incidents.

5. Recipients

Data is not disclosed to third parties except where legally required. The website hosting provider acts as data processor, within the European Union. No international data transfers take place.

6. Your rights

You may exercise your rights of access, rectification, erasure, objection, restriction of processing and portability by writing to info@servipau.com or by post to the address above, providing proof of identity. If you consider that the processing does not comply with the regulations, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

7. Security

We apply appropriate technical and organisational measures to guarantee the confidentiality and integrity of personal data, in line with the state of the art and the nature of the processing carried out.